Dismissal Policies

Mountain View considers the following to be sufficient justification for dismissal of a student:

• Non-payment
• Physical abuse of school property
• Theft or non-accidental damage
• Refusal to cooperate with instructors or schedules
• The abuse of alcohol or non-prescription drugs while in attendance at the school
• Flagrant disrespect of Mountain View rules of conduct and policies

Dispute Resolution Policy
Written submissions from all parties concerned will be requested, the complaint will be reviewed and necessary investigation will be conducted. A written decision outlining the justification for the decision will be provided to all submitting parties.

If the dispute remains unresolved an unrelated third party mediator will be brought in to arbitrate between all parties. The mediator’s decision will be regarded as final and binding to all parties concerned.

Early Termination:  Students choosing to terminate their studies early will have their tuition rates reassessed. If the student received an enrollment discount, tuition rates will be recalculated based on the actual term of study. If tuition was paid in full, Mountain View will issue the student a refund using the following formula:

[Intended Term of Study (in months)
x Discounted Monthly Tuition Rate]
Less [Actual Term of Study (in months)
x Actual Monthly Tuition Rate]

If the student is paying on a monthly basis, any difference in tuition will be due when studies are terminated.